Returns policy

This page will set out the period you have to change your mind, the condition goods need to be in, and who pays return carriage. Those terms are still being finalised, so we are not stating them here yet.

What this page will cover

• How long after delivery a return can be started.
• The condition and packaging we need goods returned in.
• Who pays return carriage, and how to arrange it.
• How long a refund takes once the return reaches us.
• How faulty goods are handled, which is separate from changing your mind.

Nothing on this page limits the rights you have under consumer law, which apply whether or not they are written here. If something has arrived damaged or faulty, contact us and we will put it right.